Welcome to the website of Sergio Leathers Pvt. Ltd.
These Terms and Conditions outline the rules and regulations for the use of our website. By accessing and using our website, you agree to comply with these Terms and Conditions.
1. Intellectual Property
1.1 All content on this website, including text, images, logos, graphics, and designs, is protected by intellectual property rights owned by Sergio Leathers Pvt Ltd may not reproduce, distribute, modify, or use any content without obtaining prior written permission from us.
2.Product Information
2.1 We strive to provide accurate and complete information about our leather goods on our website. However, we cannot guarantee that the product descriptions, colors, textures, or sizes will be entirely accurate or error-free. Please note that leather is a natural material, and variations may occur.
3.Pricing and Payment
3.1 The prices displayed on our website are in INR and are subject to change without prior notice. Any applicable taxes or fees will be added to the final purchase price.
3.2 We accept payment through payment gateway –Paytm . Payment must be made in full before we process and ship your order. Currently we do not offer Cash-on-Delivery (COD) as a payment option.
3.3 In the event of a pricing error or discrepancy, we reserve the right to cancel or refuse any orders placed at the incorrect price.
3.4 If you wish to cancel or modify an order, please contact our customer service within 24hrs of placing the order. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
3.5 We have a refund policy in place. Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.PaytmQR Code
4.Shipping and Delivery
4.1 Shipping options, costs, and estimated delivery times will be provided during the checkout process.
4.2 While we make every effort to ensure timely delivery, please note that delivery times may vary due to factors beyond our control. We are not responsible for any delays caused by shipping carriers or customs procedures.
4.3 If your order is lost or damaged during transit, please contact our customer service immediately. We will work with the shipping carrier to resolve the issue, but we cannot guarantee replacement or compensation.
5.Privacy and Data Protection
5.1 Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
5.2 We may use cookies or similar technologies to enhance your browsing experience. By using our website, you consent to the use of cookies as described in our Cookie Bar.
6.Dispute Resolution
6.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamilnadu.
6.2 In the event of a dispute, we encourage you to contact us first to attempt to resolve the matter amicably. If a resolution cannot be reached, either party may pursue alternative dispute resolution methods, such as arbitration or mediation.
7.Limitation of Liability
7.1 To the fullest extent permitted by law,Sergio Leathers Pvt. Ltd. and its directors, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website,